I see it all too often, companies do this amazing user research and cannot find a way to apply it. The key is to have a framework within your organization…
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We do not possess an inherent ability to judge value in isolation, value is determined by comparing one thing to another.
UX: Why is Amazon so bad at user experience?
Chances are, you have used Amazon.com, purchased many things, or watched Prime movies over the last few years. The amazon.com site has changed over the years, but the user experience…
User Experience: Creating Stakeholder Maps
When it comes to user experience, a product manager should always understand who the stakeholders are for their product. It is very common to do stakeholder interviews and get detailed…
Analytic Dashboards: User Experience and Cues
A great dashboard creates more questions than it answers. It pushes business decisions into new directions and helps to validate previous work. So, what makes a good user experience when…
Analytic Dashboards: When to use a scatterplot.
I get many questions about how and when to use certain types of visualizations. Scatterplots are a unique and powerful tool to visualize data and when used correctly, can identify…